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Communications Advisor and Event Support

The Communications Advisor and Event Assistant is responsible to the Administrative Supervisor. This self-directed individual is responsible for all external communications (including paid, owned, and shared media channels) and group bookings, and assists with wedding planning and setup. Chicopee Tube Park support and focuses attention on Workers as well as Guest safety. This means adhering to by Park policies as posted.

The ideal candidate will demonstrate the ability to work effectively both independently and in a team environment. 

Specific Duties will Include:

The following abilities are critical to the position of Co-ordinator and should be a combination of the following:

  1. Oversee bookings, accounts receivable, and group confirmations.

  2. Manage all social media accounts (Instagram, Facebook, TikTok, and WeddingWire), Website updates, email, and telephone inquiries.

  3. Pursue external marketing opportunities (such as Wag jag and Groupon referrals, collaboration with local businesses, and earned media opportunities).

  4. Develop and monitor key performance indicators (KPIs) for group intake to support business growth.

  5. Communicate with Marketing/Programming staff to ensure information sharing and excellence in Customer Service.

  6. Supervise, train, and support guest services cashiers.



The following abilities are critical to the position of Communications Advisor and Event Support:
  • Have experience with Mailchimp and data management is necessary.
    Previous Guest Service experience is an asset.

  • Candidate needs to displayed commitment, flexibility, initiative, and high-quality work.
    Strong organization skills and be able to work effectively both independently and in a team environment.

  • Ability to adapt to the daily challenges associated with the operation.

  • Smart Serve certification is a requirement.

  • Standard First Aid, AED & CPR an asset


Wage Range: $19.50 - $20.50



You will have the opportunity to work with a solutions-focused team, and to develop your skills. Employees are entitled to unlimited access to Attractions throughout the four seasons. Staff also receive 25% off hot prepared food items at Park Food Services.


Start Date:December 2023

End Date: March 2024


This position involves working scheduled hours that may include day, evening, weekends, and statutory holidays. Park is an equal opportunity employer, new immigrant youth/refugees, Indigenous youth, youth with disabilities and visible minorities. The Park adheres to and applies values underlying the Canadian Charter of Rights and Freedoms as well as other rights.

Interested candidates are asked to submit an employment application and resume marked private and confidential to the Administrative Supervisor, no later than October 29th, 2023.

Chicopee Tube Park
Administrative Supervisor
1600 River Road East
Kitchener, ON

Email your Application and Resumé to

Zip Line

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